Proper Business Telephone Etiquette For Other Countries Is Important
A lot of our secretaries were very comfortable being completely informal with all of our clients. Although this works for a lot of American clients, it is not a good general strategy – particularly when dealing with foreigners. Europeans, Japanese, and clients from many other countries tend to take proper business telephone etiquette In a more formal direction. They believe – quite correctly In my humble opinion – that you should not talk to someone in an informal tone unless you know them very well and are on equal footing with them. Fortunately, it is very easy to fix problems with proper business telephone etiquette.
